VLOG: THE 4 TYPES OF CUSTOMERS

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If you are in retail - you will have no doubt come across the 4 archetypal customers: the mother; the child; the teacher and the accountant.

Knowing about these archetypes is important as it can help you navigate the energetic exchange between yourself and the customer and know about how best to get them to what we call a “State-of-Conversion."

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VLOG: "Sell" or "Solve a problem"?

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GEARING UP FOR THE FESTIVE SEASON